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Protection of Personal Information Act

Privacy Notice

Last updated: 10 September 2026

Retune Holdings (Pty) Ltd, trading as Retune Assemble, respects your privacy. This notice explains what personal information we collect through this website, why we use it, who may receive it, how long we keep it and the choices available to you.

Responsible party: Retune Holdings (Pty) Ltd · Registration number 2020/941028/07 · 1718 Eremomela Avenue, Montana Tuine, City of Tshwane, South Africa.

2. What we collect

Depending on how you use the website, we may collect:

  • Enquiry information: your name, organisation, email address, telephone number and message.
  • Fieldworker application information: name, date of birth, gender, contact details, province and local area, qualifications, experience, languages, availability, licence and transport details, CV and supporting documents.
  • Application records: consent record, submission date, application reference, status and related communication.
  • Technical information: basic device, browser, security and website-use information. Analytics information is collected only after you accept analytics cookies.

Please do not include bank details, passwords or identity-document copies in your CV unless we specifically and lawfully request them for a later verification stage.

3. Why we use it

  • To respond to enquiries and prepare for requested field projects.
  • To assess applicants and maintain a project-dependent fieldworker resource pool.
  • To match suitable applicants to locations, skills and project requirements and communicate about opportunities.
  • To verify information, prevent misuse, protect the website and keep appropriate business records.
  • To meet contractual and legal duties and establish, exercise or defend legal rights.
  • With your choice, to understand aggregated website use through Google Analytics.

We process information on grounds permitted by POPIA, including consent, steps connected to a request or potential contract, legal obligations and legitimate business interests that do not unjustifiably infringe your rights. Where a form marks information as required, we may be unable to process the enquiry or application without it.

4. Sharing and international processing

Access is limited to authorised Retune personnel and service providers that help us operate secure hosting, storage, form-processing and communication systems. We may share relevant information with a client or project partner only where it is necessary and lawful for a genuine opportunity, or where law requires it. Service providers must process the information only for authorised purposes and protect it appropriately.

If an approved service provider processes information outside South Africa, we use an arrangement permitted by POPIA, such as adequate protection, an appropriate contractual safeguard or your consent where required.

5. Retention and security

We keep personal information only for as long as there is a lawful operational, contractual or legal reason. We review records and delete, destroy or de-identify them when they are no longer lawfully required, subject to any permitted legal hold or record-keeping duty.

We use reasonable technical and organisational safeguards designed to protect information against loss, unauthorised access, interference, modification or disclosure. No internet transmission is completely risk-free, so please use the official contact details above if you are unsure what to submit.

6. Your rights

Subject to POPIA and PAIA, you may ask whether we hold your personal information, request access or correction, ask for deletion where permitted, object to certain processing, or withdraw consent for future consent-based processing. Withdrawing consent does not invalidate processing that was lawful before withdrawal.

Send a clear request to the Information Officer using the details above. We may need to verify your identity before acting. You may also complain to the Information Regulator at enquiries@inforegulator.org.za, call 010 023 5200, or visit the Information Regulator POPIA page.

8. Updates and related access

We may update this notice when our services or legal duties change. The date above shows the latest revision. Requests for company records are handled under our PAIA Manual.