Outsourced field services across South Africa
Field operations. Executed anywhere.
One accountable partner for research, customer engagement, verification and distributed field execution—serving retailers, telecoms, insurers, dealerships and research organisations.
Core capabilities
What we execute in the field.
We take responsibility for the people, preparation, supervision, quality controls and reporting required to complete the assignment.
Research and data collection
Structured surveys, interviews and CAPI-enabled data collection for research organisations, public programmes and private-sector studies.
Surveys · CAPI · interviews · impact studiesRetail and brand execution
In-store activations, merchandising checks, outlet audits, mystery shopping and customer engagement delivered through managed local teams.
Activations · audits · merchandising · CXTelecoms field support
Customer onboarding, coverage verification, site visits, document collection and installation coordination across distributed service areas.
Onboarding · site checks · coordinationInsurance field support
Customer, policyholder and asset verification visits supported by controlled evidence capture and escalation procedures.
Verification · inspections · document collectionAutomotive field support
Lead verification, document collection, vehicle and dealership checks, customer follow-ups and handover support.
Dealerships · customers · vehicles · follow-upManaged regional operations
Local recruitment, briefing, supervision, field logistics, quality assurance and consolidated reporting under one accountable project lead.
People · coordination · accountable deliveryFlexible commercial models
Built for projects and recurring work.
Retune Assemble provides managed field outcomes—not simply a list of workers. The delivery model is matched to the assignment, geography and required outputs.
Project deployment
A managed team for a defined survey, campaign, audit, verification exercise or regional assignment.
Output-based assignment
Commercial terms linked to completed interviews, visits, verifications, outlets or other agreed deliverables.
Ongoing field-service SLA
Recurring regional capacity with agreed service levels, reporting cycles and escalation procedures.
How we work
From brief to verified output.
Local people, consistent preparation and one accountable point of coordination.
Scope
Confirm locations, outputs, timelines and controls.
Assemble and prepare
Select, brief and equip the right local team.
Deploy and supervise
Coordinate fieldwork and track daily progress.
Validate and report
Quality-check evidence and deliver clear outputs.
CAPI and offline syncGPS and photo evidenceSupervisor quality checks
National reach, local recruitment
Ready where your customers, sites and respondents are.
Our growing database helps us identify suitable people close to each project, from rural communities to major cities. Every proposed team remains subject to assignment-specific screening, availability and briefing.
Procurement ready
Registered and ready to respond.
Essential registration details are shown here. Full policies and supporting information remain in the Trust Centre.
Open the Trust Centre →B-BBEE Level 1100% Black-owned contributor
Information OfficerRegistered · No. 2026-066471
CSD registeredSupplier No. MAAA1038489
SAMRA code-alignedResearch ethics and respondent care
Request a proposal
Send us your RFQ, RFP or field-service brief.
Share the assignment, locations, outputs and timeline. We will review the brief and contact you to discuss the most practical delivery model.
Required outputsLocations or provincesTimelineVolume or team requirement
Phone+27 72 596 4616
For fieldworkers
Want to work on future projects?
Register your location, experience and supporting documents in our fieldworker database.